Privacy policy

Effective date: February 23, 2026

Previous version: February 20, 2026

Sole Curator (“Sole Curator”, “we”, “our”, “us”) strives to be transparent about the information we collect about you, and how we use and share it. That is why we encourage you to take a moment to read our Privacy Policy before interacting with us.

What is the Privacy Policy and what does it cover?

This Policy applies to all interactions with us, including through our website at https://www.sole-curator.com (the “Website”), our social media accounts, brick-and-mortar stores, marketing initiatives, in-person events, and with our customer support staff (together “Services”).

For information on how we use cookies, please see our Cookie Policy.

In conjunction with this Privacy Policy, please review our Terms of Use for a complete understanding of the rules governing our Website and Services.

Finally, this Policy does not apply to the personal information of our employees or candidates. In addition, this Policy does not apply to the website, stores, or practices of any third parties, including our third parties that support our services as outlined below. These third parties have their own terms and policies, which we encourage you to review for details on how they process your personal information.

What information do we collect?

Below is a list of the categories of Information we may collect depending on our interactions with you with examples to illustrate:

  • Primary Data: first name, last name.
  • Contact Data: mailing address, email address, phone number.
  • Specific Data: date of birth, gender.
  • Account Data: loyalty program ID, username, password, answers to security questions.
  • Social Media Data: social media contacts, other information posted on account including photos.
  • Identification Data: As outlined below, Sole Curator will verify this information only to apply eligible discounts.
  • Preference Data: information about your communication language, favourite products, collection preference (e.g., Men’s / Women’s), reactions to our marketing campaigns.
  • Payment Data: information required to make a purchase such as your credit card details.
  • Transactional Data: purchase history, transaction ID, shipping information, saved checkout information, shopping cart items.
  • Survey Data: participation in polls, surveys, or contests, comments, requests, and questions, or information included in the relevant chat, email, or other communications with us which may include nationality, ethnicity, generation, marital status, family status, economic status.
  • User-Generated Content: product reviews, words, pictures, images, video, or other content you upload, post, or share via our Website and Services, or via third-party websites and platforms. If you choose to submit User-Generated Content to any public area of our Services, it will be public and accessible by anyone. We do not control who will have access to User-Generated Content that you choose to make available to others and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties. For more information, please see our Terms of Use.
  • Log & Usage Data: browser type and version, operating system and interface, used device, language preference, the website from which you are visiting us (referrer URL), webpage(s) you are visiting, date and time of your visit, IP address or part of IP address, cookie identifiers and other device identifiers, your navigation history on our Website, your interaction with the live chat features including a recording of any such sessions, the pages you access before and after accessing the Services, search terms, search history, frequency of use of the Services.
  • Location Data: approximate location information based on your IP address.
  • Surveillance & Security Data: images from surveillance and security cameras at our stores. Subject to applicable laws, we will ensure that signs are displayed at the entrance of the surveillance zone to alert you that your image may be recorded.
  • Image Data: photographs or videos taken at events, submitted by you or taken when you visit our stores.

How do we use your information?

We process your information for various purposes, as outlined in the tables below. Our main objectives are to provide and improve our products and Services, and to support the operation of our business. By providing your information, you confirm that it is accurate. Otherwise, we may not be able to deliver our products and Services to you.

Depending on where you live, we may process your information under different legal frameworks.

Online Shopping

When you shop online through our Website, we may collect your information for the following purposes either directly from you or from authorized third parties that support our Services:

CategoriesMeans & Purposes of Collection
• Primary Data
• Contact Data
• Identification Data
• Transactional Data
• Payment Data
• Log & Usage Data
• Location Data

If you create an account to join Sole Curator’s loyalty and rewards program, we may also collect Account Data, Specific Data, and Preference Data

If you choose to link your social media account to your Sole Curator loyalty and rewards account, we may also collect Social Media Data
We will collect information directly from you and as you navigate through our Website including our chat feature to:
• Manage your loyalty and rewards account, including account creation, logging in, maintaining your profile, providing you with benefits, and communicating updates.
• Process your transaction
• Apply eligible discounts
• Manage your deliveries, claims, warranty matters, returns, and refunds
• Communicate with you about your order
• Build a consumer profile about you and assign you into a particular marketing segment to understand your preferences, personalize our marketing and retargeting efforts, and recommend products we think you would like
• Customize your browsing experience
• Generate customer audience lists to display ads tailored to your interests on third-party social media platforms
• Improve our Website and Services
• Prevent Fraud

In-Store Shopping

When shopping at our brick-and-mortar locations, we may collect your information for the following purposes:

CategoryMeans & Purposes of Collection
• Primary Data
• Contact Data
• Identification Data
• Preference Data
• Transactional Data
• Payment Data
• Image Data
• Surveillance & Security Data

If you have a Sole Curator loyalty and rewards account, we may also collect Account Data
We will collect information directly from you, through third parties acting on your behalf, and through security cameras to:
• Process your transaction
• Apply eligible discounts
• Manage your deliveries, claims, warranty matters, returns and refunds
• Communicate with you about your order
• Build a consumer profile about you and assign you into a particular marketing segment to understand your preferences, personalize our marketing and retargeting efforts, and recommend products we think you would like
• Generate customer audience lists to display ads tailored to your interests on third-party social media platforms
• Analyze how our clients navigate through our stores
• Protect individuals within our stores as well as our property, including by supporting investigations
• Prevent fraud

Marketing & Social Media

When you interact with our marketing material and social media accounts, we may collect your information for the following purposes:

CategoryMeans & Purposes of Collection
• Primary Data
• Contact Data
• Preference Data
• Transactional Data
• Survey Data
• User-Generated Content
• Social Media Data
• Log & Usage Data
We will collect information directly from you to:
• Generate, manage, and deliver marketing materials and subscriptions, including loyalty programs, newsletters, contests, and promotions
• Analyze how you use and interact with our marketing material
• Build a consumer profile about you and assign you into a particular marketing segment to understand your preferences, personalize our marketing and retargeting efforts, and recommend products we think you would like
• Improving our marketing content, including based on your interests
• Generate customer audience lists to display ads tailored to your interests on third-party social media platforms

Text Messages

By opting in and providing your mobile phone number, you expressly consent to receive recurring automated marketing text messages (such as cart reminders, special offers and promotions, product recommendations, and other marketing updates) from Sole Curator. Consent is not a condition of purchase.

Message frequency varies. Message and data rates may apply.

These Websites use cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS.

You can unsubscribe at any time by texting STOP to cancel. You will receive a one-time confirmation message. If you subscribe to other Sole Curator message programs, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. You understand that the text message program may not recognize and respond to unsubscribe requests that contain words or phrases other than those set forth above and agree that Sole Curator and its service providers will have no liability for failing to honor such requests.

You may unsubscribe from email, SMS or telephone marketing communications at any time by clicking the link at the bottom of each email message or by contacting us as set forth on our website.

We may change the short code or phone number used for this service at any time and will notify you. Messages sent to outdated numbers or codes may not be received.

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

Sole Curator, and their service providers and carriers are not liable for delayed or undelivered messages. Text messaging is provided on an “as is” basis.

Not all devices or regions are supported.

If at any time, you intend to stop using the mobile telephone number that you have used to opt-in, including but not limited to, canceling your service plan or selling or transferring the phone number to another party, you agree that you will complete the opt out process set forth above prior to ending your use of the mobile telephone number.

YOU AGREE THAT YOU WILL INDEMNIFY, DEFEND AND HOLD SOLE CURATOR HARMLESS FROM ANY CLAIM OR LIABILITY RESULTING FROM YOUR FAILURE TO NOTIFY SOLE CURATOR OF A CHANGE IN THE INFORMATION YOU HAVE PROVIDED, INCLUDING ANY CLAIM OR LIABILITY RESULTING FROM SOLE CURATOR ATTEMPTING TO CONTACT YOU AT THE MOBILE TELEPHONE NUMBER YOU PROVIDED.

In-Person Events

When you attend in-person events, we may collect your information for the following purposes:

CategoryMeans & Purposes of Collection
• Primary Data
• Contact Data
• Specific Data
• Account Data
• Image Data
• Surveillance & Security Data
We will collect information directly from you, from service providers such as event coordinators, photographers, and caterers, and through security cameras to:
• Process your registration and conduct the event
• Document and promote events
• Provide you with requested food selection
• Protect individuals at our events as well as our property, including by supporting investigations

Customer Support and Feedback

When you communicate with customer support and provide feedback about our products and Services, we may collect your information for the following purposes:

CategoryMeans & Purposes of Collection
• Primary Data
• Contact Data
• Specific Data
• Preference Data
• Survey & Customer Input Data
• Transactional Data
• Payment Data
We will collect information directly from you, as you navigate through our Website, including our chat feature to:
• Assist and communicate with you regarding your requests, such as processing returns or refunds
• Respond to and record your comments and questions for quality assurance and training purposes
• Conduct polls, surveys, and contests to improve and market our products and Services